Team Siliconindia

• Meritto (NoPaperForms Solutions Ltd.) unveiled Mio AI, a purpose-built Agentic AI platform for education, at the #EvolveByMeritto event in Delhi, designed to autonomously manage enrollment, engagement, and operations.
• Mio AI embeds into institutional systems to act proactively not just respond offering real-time learning, no-code configuration, and audit-ready transparency with human-in-the-loop safeguards.
• With plans to expand into financial ops, academic guidance, and team workflows, Mio AI represents Meritto’s vision for SaaS 2.0 AI as a strategic partner in scaling student experiences.

In a world where institutions are confronted with higher enrollment volatility, increasing student expectations, and greater operational complexity, Meritto, a NoPaperForms Solutions Limited product, has announced the launch of Mio AI, its industry-tailored Agentic AI designed ground-up for education. Mio AI unveiled yesterday at the Delhi NCR Chapter of #EvolveByMeritto, featuring top education leaders, technologists, and changemakers, represents a new class of intelligence. Mio AI helps teams, but rather works with purpose, alignment, and autonomy throughout the student lifecycle.

Natively built into Meritto's Vertical SaaS platform, Mio AI provides a suite of domain-trained, configurable AI agents that operate in enrollment portals, marketing websites, communications channels, and internal workflows. These are not prompted, they're active. They initiate, learn in real-time, and optimize for institutional outcomes such as conversion, retention, and efficiency. With Mio, AI is no longer a tool institutions use, but a partner they depend on.

What makes Mio AI distinct is its architectural intent. While traditional automation tools operate at the surface responding to inputs, handling tickets, Mio AI embeds itself within the institution’s actual rhythm. It draws knowledge from the institution’s knowledge hub. It syncs in real time. It learns continuously. And through a no-code command console, institutions specify precisely how their agents must behave: what to say, when to escalate, what tone to project, so that every interaction is accurate, contextual, and brand-consistent.

In an industry such as education where context, transparency, and sensitivity are important, Meritto has embraced a human-in-the-loop model for AI deployment. Every Mio agent behavior is auditable, every conversation traceable, and every decision traceable.

This is not about rolling out a feature. This is about rolling out a future", said Naveen Goyal, Meritto's Founder & CEO. "Mio AI is our declaration of intent: to create the intelligent infrastructure education deserves next, not merely to keep up with technology, but to lead with it. Education is worthy of more than generative gloss. It requires purpose-designed intelligence that matches its depth, scale, and human stakes.

Natively built on Meritto's vertical SaaS stack, Mio AI embodies the company's vision for SaaS 2.0: software is no longer merely digitizing workflows but enriching them with decision-making, flexibility, and autonomous action. The platform is meant to integrate automatically into current systems and teams and provide institutions with an AI layer that is trained, trusted, and tuned to their brand and business logic from day one.

Throughout the next period of time, Meritto will continue to grow the Mio suite with agents for lead nurturing, financial operations, academic guidance, and internal team functions, to build a genuinely distributed digital workforce for education.

“Mio doesn’t just save time. It makes time more valuable”, said Narendra Pal Singh, SVP Engineering at Meritto. “Mio AI agents don’t ask what to do, they know. And they act. That’s the shift from automation to autonomy. That’s the infrastructure we’ve built”.

Leaders from India's top universities, business schools, and EdTechs are attending the launch held at Taj Palace, New Delhi. One of the most awaited sessions of the day was that of Hitesh Oberoi, MD & CEO of Info Edge, wherein he spoke about what the AI convergence means for everybody shaping or stepping into tomorrow's workforce.

This release is the latest in Meritto's continued dedication to deep-tech development within education, such as recent releases such as Collexo Pixi, an intelligent, all-in-one student ID card. While India's education industry gets ready for its next wave of digital change, Meritto continues to do what it has always excelled at: crafting systems institutions develop around.

Mio AI, Meritto's custom-built Agentic AI platform, is specifically tailored for schools and institutions. Mio AI introduces an armada of smart, autonomous agents that assist proactively with enrollment, engagement, and operational workflows enabling institutions to scale smarter, move faster, and provide seamless student experiences.